Shipping policy

Shipping Policy

We ship to all addresses in Australia, including PO boxes.

You will receive an email with your tracking number as soon as your order has shipped.

Delivery time

Your order ships from our international fulfilment warehouse. The estimated delivery time is shown at checkout. Remote areas can take a few days longer.

Shipping costs

Shipping costs are shown at checkout before you pay.

Customs and duties

All prices are in Australian dollars. You do not pay any extra fees on delivery.

Questions

If your tracking has not updated for more than 7 days or your parcel has not arrived, email us at havena.au@gmail.com with your order number and we will help.